Synergy Pharmco
A dedicated audit log for the pharmaceutical sector has been established
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Synergy Pharmco is a pharmaceutical company whose operations are strictly regulated by requirements for quality, drug registration, and internal control. Approving regulatory documentation, distributor agreements, and internal procedures on paper slowed down product time-to-market and complicated preparation for regulatory audits. Documents were frequently lost during transfer between departments.
Solution
For a pharmaceutical company, the cost of an error in document management is higher than in most other industries—any delay in registration documents directly postpones the product's launch to the market. Therefore, routes in EdoLine were configured separately for each type of document: registration dossiers, distributor agreements, quality system documents, and HR documentation. The responsible person and deadline are recorded at each step, and E-IMZO ensures the legal validity of the signature. Additionally, a detailed audit log was established—a requirement critical specifically for the pharmaceutical sector.
Result
Registration and regulatory documentation is now approved 65% faster—meaning products reach the market faster as well. Documents are no longer lost between departments, which used to be a regular problem. At the same time, complete traceability of the history of each approval has significantly simplified preparation for regulatory inspections.